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The bully-proof workplace : essential strategies, tips, and scripts for dealing with the office sociopath / Peter J. Dean and Molly D. Shepard.

The bully-proof workplace : essential strategies, tips, and scripts for dealing with the office sociopath / Peter J. Dean and Molly D. Shepard.
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Barcode Shelf Location Collection Volume Ref. Status Due Date Res.
TF1257430 658.3 DEA
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TF1257449 658.3 DEA
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Reserve Title Catalogue Record 18737
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Catalogue Information
Field name Details
Record Number 18737
ISBN 9781259859663 (hardback)
Location 658.3 DEA
Author Dean, Peter J., 1946- (author.).
Title The bully-proof workplace : essential strategies, tips, and scripts for dealing with the office sociopath / Peter J. Dean and Molly D. Shepard.
Published New York : McGraw-Hill, 2017
©2017
Collation vi, 365 pages ; 24 cm.
Content types text
Carrier type volume
Bibliography Note Includes bibliographical references and index.
Contents Note Prologue -- Bullying: a workplace crisis -- Standing up for yourself -- How to engage the belier -- How to engage the blocker -- How to engage the braggart -- How to engage the brute -- When all else fails ... get help -- I am a manager and I have a bully on my team: what do I do? -- Creating a bully-proof workplace -- Epilogue.
Summary Note "An alarming majority of workers surveyed worldwide have reported dealing with on-the-job bullies. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In 'The bully-proof workplace', they provide vital insight into the four major types of bullies: The Belier [uses] slander, deception, and gossip ;The Blocker [uses] negativity and inflexibility ; The Braggart [uses] narcissism and a sense of superiority ; The Brute [uses] aggression and intimidation. These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behaviour. And executives gain the information they need to create a corporate policy regarding bullying." - Book jacket.
Subject Bullying in the workplace
Problem employees
Bullying -- prevention & control
Workplace Violence -- prevention & control
Added Name Shepard, Molly Dickinson, (author).
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