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Successful difficult conversations in school : improve your team's performance, behaviour and attitude with kindness and success / Sonia Gill ; foreword by Andy Buck.
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Catalogue Record 19439
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Catalogue Record 19439
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Catalogue Record 19439
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Catalogue Record 19439
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TF1306845
658.45 GIL
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TF1306853
658.45 GIL
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TF1299825
658.45 GIL
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TF1271347
658.45 GIL
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15 May 2024
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TF1279533
658.45 GIL
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15 Dec 2023
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Record Number
19439
ISBN
9781911382522 (pbk.) :
1911382527 (pbk.) :
Location
658.45 GIL
Author
Gill, Sonia
(author.).
Title
Successful difficult conversations in school : improve your team's performance, behaviour and attitude with kindness and success / Sonia Gill ; foreword by Andy Buck.
Published
Melton, Woodbridge, UK : John Catt Educational Ltd, 2018.
Collation
175 pages ; 21 cm.
Content types
text
Carrier type
volume
Bibliography Note
Includes bibliographical references.
Summary Note
"Section 1 looks at why these conversations are so important and provides some important groundwork to the subject: Why we need to have difficult conversations. How much conflict costs your school. How to decide if you should have a difficult conversation. Who should have the conversation. When you should have the conversation … Section 2 gets into the nitty-gritty of how to improve your difficult conversations. We look at: Starting the conversation. Structuring it. Managing the emotions. Making sure positive action follows. Adapting your approach for greater success … Section 3 looks at the role successful difficult conversations have in creating a culture of feedback for ongoing school improvement and higher performance. Activities throughout the book aim to help you extract the most value from your reading and develop your skills." - p. 11-12.
Target Audience
"This book is mostly for school leaders … However, the skills are applicable to any difficult conversation." - p. 13
Subject
Educational leadership
Conversation
Success
Communication in education
Interpersonal relations
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