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Successful difficult conversations in school : improve your team's performance, behaviour and attitude with kindness and success / Sonia Gill ; foreword by Andy Buck.

Successful difficult conversations in school : improve your team's performance, behaviour and attitude with kindness and success / Sonia Gill ; foreword by Andy Buck.
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Barcode Shelf Location Collection Volume Ref. Status Due Date Res.
TF1306845 658.45 GIL
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TF1306853 658.45 GIL
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TF1299825 658.45 GIL
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TF1271347 658.45 GIL
 Loan   . On Loan . 15 May 2024
TF1279533 658.45 GIL
 Loan   . *, LONG OVERDUE . 15 Dec 2023
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Catalogue Information
Field name Details
Record Number 19439
ISBN 9781911382522 (pbk.) :
1911382527 (pbk.) :
Location 658.45 GIL
Author Gill, Sonia (author.).
Title Successful difficult conversations in school : improve your team's performance, behaviour and attitude with kindness and success / Sonia Gill ; foreword by Andy Buck.
Published Melton, Woodbridge, UK : John Catt Educational Ltd, 2018.
Collation 175 pages ; 21 cm.
Content types text
Carrier type volume
Bibliography Note Includes bibliographical references.
Summary Note "Section 1 looks at why these conversations are so important and provides some important groundwork to the subject: Why we need to have difficult conversations. How much conflict costs your school. How to decide if you should have a difficult conversation. Who should have the conversation. When you should have the conversation … Section 2 gets into the nitty-gritty of how to improve your difficult conversations. We look at: Starting the conversation. Structuring it. Managing the emotions. Making sure positive action follows. Adapting your approach for greater success … Section 3 looks at the role successful difficult conversations have in creating a culture of feedback for ongoing school improvement and higher performance. Activities throughout the book aim to help you extract the most value from your reading and develop your skills." - p. 11-12.
Target Audience "This book is mostly for school leaders … However, the skills are applicable to any difficult conversation." - p. 13
Subject Educational leadership
Conversation
Success
Communication in education
Interpersonal relations
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