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Tricky conversations : how to have less conflict and more peace in your life / Andrew Fuller.

Tricky conversations : how to have less conflict and more peace in your life / Andrew Fuller.
Reserve Title Catalogue Record 22517
Catalogue Information
Field name Details
Record Number 22517
ISBN 9781923215184
Location 302.2 FUL
Author Fuller, Andrew
Title Tricky conversations : how to have less conflict and more peace in your life / Andrew Fuller. [Book]
Published Melbourne : Amba Press, 2024.
General Note Publication due 31 August 2024.
"As a clinical psychologist, Andrew Fuller works with many schools and communities in Australia and internationally, specialising in the wellbeing of young people and their families. He is a Fellow of the Department of Psychiatry and the Department of Learning and Educational Development at the University of Melbourne." -- Publisher.
Summary Note "In a world where tricky conversations can feel like navigating a minefield, Andrew Fuller serves as your guide, offering strategies to resolve conflicts and manage the dynamite sticks of humanity that are tricky people. From workplace politics to family dramas and romantic entanglements, learn how to wield the power of RESOLVE – Respond with respect, Engage, Seek understanding, Observe feelings, Lower the Tone, Value add, and Empower – to emerge victorious from the battleground of interpersonal interactions. Whether you're facing off against Genghis Khan or your next-door neighbour, this book equips you with the tools to turn confrontation into connection and chaos into calm." -- Publisher
Subject Interpersonal communication
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