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The managing difficult participants pocketbook / by John Townsend ; drawings by Phil Hailstone.

The managing difficult participants pocketbook / by John Townsend ; drawings by Phil Hailstone.
Item Information
Barcode Shelf Location Collection Volume Ref. Status Due Date Res.
1153316 658.31 TOW
 Loan   . Available .  
1185991 658.31 TOW
 Loan   . Available .  
Reserve Title Catalogue Record 15828
. Catalogue Record 15828 ItemInfo Beginning of record . Catalogue Record 15828 ItemInfo Top of page .
Catalogue Information
Field name Details
Record Number 15828
ISBN 9781906610296 (pbk.) :
Location 658.31 TOW
Author Townsend, John, 1944-
Title The managing difficult participants pocketbook / by John Townsend ; drawings by Phil Hailstone. [BOOK]
Edition 2nd ed.
Published Alresford : Management Pocketbooks, 2010.
Collation 94 p. : ill. ; 11 x 15 cm.
Series Management pocketbook
General Note Previous ed.: 2007.
Subject Occupational training -- Handbooks, manuals, etc
Public speaking -- Handbooks, manuals, etc
Problem employees -- Handbooks, manuals, etc
Interpersonal relations -- Handbooks, manuals, etc
Added Name Hailstone, Phil
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