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© LIBERO v6.4.1sp240211
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10 rules for talking : an expert's guide to mastering difficult conversations / Tim Harkness.
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Catalogue Record 20812
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Catalogue Record 20812
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Catalogue Record 20812
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Catalogue Record 20812
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TF1306511
658.45 HAR
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Record Number
20812
ISBN
9781788702669
Location
658.45 HAR
Author
Harkness, Tim
(author.).
Title
10 rules for talking : an expert's guide to mastering difficult conversations / Tim Harkness.
Varying title
Ten rules for talking.
Published
London : Blink Publishing, [2020]
©2020.
Collation
308 pages ; 24 cm.
Content types
text
Carrier type
volume
Bibliography Note
Includes bibliographical references (pages 293-294) and index.
Summary Note
"Psychologist Dr Tim Harkness has noticed sometimes it seems that everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? '10 rules for talking' is a timely guide to help you talk to people who don't share your opinions. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing." - Back cover.
Subject
Interpersonal communication
Conversation
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