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10 rules for talking : an expert's guide to mastering difficult conversations / Tim Harkness.

10 rules for talking : an expert's guide to mastering difficult conversations / Tim Harkness.
Item Information
Barcode Shelf Location Collection Volume Ref. Status Due Date Res.
TF1306511 658.45 HAR
Loan   . Available .  
TF1298700 658.45 HAR
Loan   . Available .  
. Catalogue Record 20812 ItemInfo Beginning of record . Catalogue Record 20812 ItemInfo Top of page .
Catalogue Information
Field name Details
Record Number 20812
ISBN 9781788702669
Location 658.45 HAR
Author Harkness, Tim (author.).
Title 10 rules for talking : an expert's guide to mastering difficult conversations / Tim Harkness.
Varying title Ten rules for talking.
Published London : Blink Publishing, [2020]
©2020.
Collation 308 pages ; 24 cm.
Content types text
Carrier type volume
Bibliography Note Includes bibliographical references (pages 293-294) and index.
Summary Note "Psychologist Dr Tim Harkness has noticed sometimes it seems that everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? '10 rules for talking' is a timely guide to help you talk to people who don't share your opinions. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing." - Back cover.
Subject Interpersonal communication
Conversation
Catalogue Information 20812 Beginning of record . Catalogue Information 20812 Top of page .

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