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Title: Upstream :how to solve problems before they happen /Dan Heath. Author: Heath, Dan,(author.). Location: 153.43 HEA Subject: Problem solving. Conduct of life. Reasoning (Psychology) Critical thinking. ISBN: 9781787632745 Collation: 1 volume ; 24 cm. Contents Note: Moving upstream -- Section 1. The three barriers to upstream thinking -- Section 2. Seven questions for upstream leaders -- Section 3. For upstream. General Note: "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing. ------------------------------ TF1295883 Available at Main Loan 153.43 HEA -----------------------------------------------